Статии
CIO, May 2009
Optimizing Customer Relationships While Maintaining Operational Efficiency
Today’s utility companies face challenges of which their predecessors
never dreamed: a torrent of regulatory demands, steadily rising competition,
increased customer expectations concerning the environment and public
safety, and the constant need to improve operational efficiency. Making
sure the “lights stay on” is no longer a simple task. And to do it profitably
requires on-demand access to accurate information across the content
value chain.
